PRIVACY POLICY
At the Museum of Senses we take your privacy seriously and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Spanish LOPDGDD. This privacy policy explains how we collect, use and protect your information.
1. Data Controller
2. Personal Data Processed
We may process the following categories of personal data:
- Identification data: full name.
- Contact data: postal address, email address, telephone number.
- Technical and browsing data: information related to the use of the website.
- Image and/or voice: photographs or videos taken during visits or events.
- Any other data voluntarily provided by the user through forms or communications.
3. Data Source
Personal data is obtained through:
- Website forms.
- Newsletter subscriptions.
- Information requests, reservations, or group visit inquiries.
- Website browsing (cookies and similar technologies).
4. Purposes of Processing
Personal data is processed for the following purposes:
- Managing information requests and communications.
- Sending newsletters and commercial communications, where consent has been given.
- Managing ticket purchases, reservations, and museum services.
- Complying with legal and regulatory obligations.
- Ensuring the safety of facilities and visitors.
5. Legal Basis
Processing is based on:
- User consent (Art. 6.1.a GDPR).
- Performance of a contract or pre-contractual measures (Art. 6.1.b GDPR).
- Compliance with legal obligations (Art. 6.1.c GDPR).
- Legitimate interest of the controller (Art. 6.1.f GDPR).
6. Data Retention
Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected and thereafter for legally required retention periods.
7. Data Recipients
Data will not be disclosed to third parties unless legally required or necessary for service provision. Service providers act as data processors under GDPR-compliant agreements.
8. International Transfers
No international data transfers are foreseen. If applicable, appropriate GDPR safeguards will be applied.
9. Data Subject Rights
Users may exercise the following rights:
- Access
- Rectification
- Erasure
- Restriction
- Objection
- Data portability
Requests may be sent to info.madrid@museumofsenses.com. Users may also lodge a complaint with the Spanish Data Protection Authority (AEPD).
10. Security Measures
Appropriate technical and organizational measures are applied to ensure data security, confidentiality, and integrity.
Contact
For any questions regarding this policy, contact us at:
Museum of Senses
Calle Virgen de los Peligros 5, 28013, Madrid, Spain
E: info.madrid@museumofsenses.com
Museum of Senses
Calle Virgen de los Peligros 5, 28013, Madrid, Spain
E: info.madrid@museumofsenses.com
